Shipping Policy - Shipments and returns

Your pack shipment

All orders will be harvested in the week on Monday morning and will be received at the delivery address within 24 to 48h. (Tuesday or Wednesday).

Packages are generally dispatched within 48 hours door to door service by courier.

Shipping charges include packaging, handling and shipping.

The packages are cartons dimensions 40x40x40 cm.

Delivery time:

-Delivery in Spain: For deliveries to Spain shipping time will be between 24 and 72 hours after confirming approximate payment.
If for any reason you need the urgent request or on a specific date, should communicate through observation so we can offer the service as soon as possible.
Delivery-Balearic and Canary Islands: See above.

Receipt of the goods:

Generally, the goods will be delivered to the address specified.
-Any incident in transport must be notified within 24 hours, after the delivery. Over time estimate does not accept any complaints.
-At the time of the receipt of the goods the customer is required to review it. If you observe any effect on it, proceed to the following steps.

The box has come hit. If you see in the box is a slight blow but nothing happens product can refuse delivery, communicating on the bill that the merchandise is hit or can accept delivery and notify in writing on the delivery note that the box came golpada and accurate review whether the carrier can not wait for you to review the product.

The box gets beaten and product deterioration. In the following case must refuse delivery and writing in the delivery note hit box, shabby product. Then I Inform in or call our phone number 964 518 950 with your invoice number. Remember to notify within 24 hours.

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